1. Introduction
At Glolynk, your privacy is important to us. As a trusted UK-based importer and sourcing agent, we are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data, in line with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
2. Who We Are
Glolynk
London, United Kingdom
📧 Email: info@glolynk.com
🌐 Website: www.glolynk.com
3. What Information We Collect
We may collect the following types of personal data when you interact with us or use our sourcing/import services:
Contact Details: Name, phone number, email address, company name, job title.
Order & Sourcing Information: Product requirements, specifications, origin/destination details, packaging instructions.
Logistics Information: Shipping addresses, tracking numbers, customs documentation.
Payment Data: Billing address and transaction details (we do not store credit/debit card numbers).
Website Usage: IP address, browser type, cookies, and usage analytics.
4. How We Use Your Information
Your data helps us:
Source and deliver products effectively.
Communicate with you regarding orders, shipments, or queries.
Prepare and process quotations, invoices, and payments.
Improve our services and website.
Fulfill legal, tax, and compliance requirements.
5. Legal Basis for Processing
We process your information on the following grounds:
Consent: When you give us permission to use your data.
Contractual Obligation: To fulfill agreements made with you.
Legal Compliance: To meet regulatory and tax obligations.
Legitimate Interest: For business operations, service improvement, and fraud prevention.
6. How We Share Your Data
Your data may be shared with:
Global suppliers and manufacturers for sourcing and coordination.
Logistics and freight partners to manage delivery and customs clearance.
Payment gateways for processing secure transactions.
IT providers for website support, email systems, and analytics.
Regulatory bodies where disclosure is legally required.
We do not sell or rent your personal data to any third parties.
7. Data Retention
We retain your information only as long as necessary to fulfill our services, maintain business records, and comply with legal obligations. Typically, data is held for 6 years, in accordance with UK accounting and tax regulations.
8. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your data.
Restrict or object to how your data is processed.
Request transfer of your data (data portability).
Withdraw your consent at any time.
To exercise your rights, please contact us at info@glolynk.com.
9. Cookies and Tracking
Our website uses cookies to personalize your experience and monitor traffic. You can adjust your cookie preferences in your browser settings.
10. Data Security
We employ technical and organizational safeguards to keep your data secure, including:
Encrypted communications
Secure data storage
Restricted access to sensitive data
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies independently.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised effective date.
13. Contact Us
For any privacy-related questions or requests, contact:
Data Protection Officer
Glolynk, London, UK
📧 Email: info@glolynk.com
🌐 Website: www.glolynk.com